Terms and Conditions
Terms and Conditions
Last Updated: [Insert Date, e.g., February 2026]
Welcome to Flux Life (fluxshop). These Terms and Conditions ("Terms") govern your access to and use of our website, fluxshop (the "Site"), and your purchase of products from us. By accessing the Site, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, do not use the Site or purchase from us.
1. Use of the Site You must be at least 18 years old or the age of majority in your jurisdiction to use the Site and make purchases. You agree to provide accurate information during checkout and to keep it updated. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Products and Orders
- All products are custom-made and produced on demand specifically for your order.
- Descriptions, images, colors, and sizing are approximate and for guidance only. We do not guarantee exact matches due to variations in monitors, fabrics, or production.
- Orders are final upon placement and payment. We may cancel or refuse orders for any reason (e.g., pricing errors, stock issues, suspected fraud).
- Prices are in USD and exclude taxes, duties, or shipping (added at checkout).
3. Payment Payments are processed securely via our payment providers. You authorize us to charge the selected payment method. All charges are non-refundable except as outlined in our Returns & Exchanges Policy.
4. Shipping and Delivery See our separate [Shipping & Delivery Policy] for details on production times (2–4 business days), shipping estimates, tracking via the Shop app, rates, and limitations. Delivery times are estimates only; delays may occur due to carriers or events beyond our control.
5. Returns, Exchanges, and Refunds See our separate [Returns & Exchanges Policy] for full details. In summary:
- Due to the custom-made nature of our products, we do not accept returns or exchanges for buyer's remorse, change of mind, sizing errors, or similar reasons.
- For defective, damaged, or incorrect items (manufacturing issues), contact us within 30 days of delivery via our support form for a free reprint (replacement). Refunds are considered only if a reprint is not feasible.
- No cash refunds for non-defective custom items.
6. Privacy Your use of the Site and any personal information you provide is also governed by our [Privacy Policy], which explains how we collect, use, store, share, and protect your data (including through third-party services like payment processors and fulfillment partners). Please review it carefully.
7. Intellectual Property The Site, logos, designs, text, graphics, and content are owned by Flux Life or licensed to us. You may not copy, reproduce, modify, distribute, or create derivative works without written permission. Our abstract logo and progression designs are proprietary.
8. User Content and Submissions If you submit reviews, photos, or other content, you grant us a non-exclusive, royalty-free, perpetual license to use, display, and promote it. You represent that your submissions do not infringe third-party rights.
9. Limitation of Liability To the fullest extent permitted by law, Flux Life is not liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the Site or products. Our total liability shall not exceed the amount paid for the product in question. Products are provided "as is" without warranties beyond those in our policies.
We are not responsible for delays or failures caused by events beyond our reasonable control (force majeure), including natural disasters, labor disputes, supply chain disruptions, or government actions.
10. Indemnification You agree to indemnify and hold Flux Life harmless from claims arising from your violation of these Terms, misuse of the Site, or infringement of third-party rights.
11. Governing Law and Dispute Resolution These Terms are governed by the laws of the State of Florida, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Hillsborough County, Florida. You waive any objection to venue or inconvenient forum.
12. Changes to Terms We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance. Check this page periodically.
13. Contact Us For questions about these Terms, contact us via our support form or email [insert your email].
Flux Life. Quiet strength. Made right.